Shipping Policy

Order Processing

It typically takes 1-3 business days for orders to process and leaves our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options that can be selected at checkout. Shipping costs may vary depending on weight, postal code, and shipping method. Remote locations may require additional time for delivery.

Shipping Method And Shipping Cost:

Products with a total purchase amount of less than US$100 will be charged a Standard Shipping fee of $6.99.

Free shipping is available to international customers, excluding oversized packages, on orders with a subtotal of $100 or more.

Expedited Shipping $9.99.

Shipping Method Costs Delivery Time
Standard Shipping(orders $100 and over) Free 15-21 Business Days
Standard Shipping(orders under $100) $6.99 15-21 Business Days
Express Shipping $9.99 10-15 Business Days



International Shipping

International Shipping rates vary based on package weight, shipping address and shipping method. Please allow 1 - 3 business days for order processing and 7-15 business days for delivery (depending on shipping method). Your international shipping options will appear on the Shipping Method page of checkout, based on your location. Customs & import fees may apply to some international orders. These fees fluctuate by country and order value, and we have no influence or control over these types of fees. The customer is responsible for all customs and/or import fees. By law, we cannot lower the invoice value or send the order as a gift.

Order Tracking

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.
To track an order on bugiaa.com, please visit the My Account area. You will need to sign in to access your account information. 

Delivery Times

All orders are shipped from our warehouse within 1-3 business days of the order being placed. (Excluding individual customized products)
The shipment will arrive between 7-15 business days after the shipment date, depending on the availability of the carrier provider, and location.
Shipment delays may occur if the shipment requires Customs clearance or inspection in your country, or if there are transportation delays caused by the carrier service.

COVID-19: Delays may occur due to the current health emergency situation.