Shipping & time
We have warehouses in America and packages are delivered within 7 days of your order being processed.
Order processing time is usually around 1-3 working days before shipping. In some cases, various factors may take longer to process to process (such as seasonal orders such as Thanksgiving, Christmas, and other major holidays). Once your order is dispatched you will be given a tracking number that you can keep tabs of where your order is at all times.
Shipping confirmation & order tracking
As soon as your order has been dispatched, you will receive a dispatch confirmation email with your tracking number (s). The tracking number will be active within 24 hours.
If you would like to cancel your order, please notify us in good time by email at email@example.com.
Orders cannot be canceled after they have been dispatched.
Affected by Covid-19 there will be delays in delivery.
1 Do I have to register an account to buy an item?
Yes this is for your convenience. By creating (or using) an account during the purchase process, you can easily do three things:
- Track the delivery status of your order
- Modification or cancellation of the order
-Be a loyal customer and get exclusive discounts by using your previous purchase history
2 Which transport service providers do you use?
- DHL TNT UPS Fedex and others
- Normal express
3 How long does it take to receive the package?
-Shipping by Fast Express approx. 7-10 working days
- Shipping by nominal express approx. 20-30 working days
4 Do you offer discounts?
Yes, please contact firstname.lastname@example.org for detailed discount information